Reviews & Testimonials

Rackets & Runners
Google - Morten R. Apr/2016 ***** "If you are looking for running shoes, this is the place to go. They have a wide selection both for men and women, and the staff is knowledgeable and gives each customer individual attention to ensure the best possible fit. They also offer a "fit guarantee" meaning if you take the shoes home and run with them only to figure out the fit isn't right, you can take them back. That is pretty amazing. As the name suggests they also have a wide selection of rackets and other specialized gear, of which I know nothing." Google - Richard K. Mar/2016 ***** I was looking for some court shoes and the staff here were incredibly helpful and happy to explain the differences and advantages between each of the different types. They didn't have my size in stock but put them on order and gave me a call when they arrived. Facebook - Christopher L. Feb/2016 ***** "Very educated , friendly and helpful staff . Will come back again" Yelp - Nathan T. Jan/2016 ***** "I'd always heard good things about Rackets and Runners, but today was the first time I'd been in. It was one of those store visits that turns you into an instant fan. Buying a tennis racket is one of those purchases where you can pick right and be super happy, or you can completely blow $300. Keith walked us through the selection process, teaching us about balance, tension, head size, and all the things that help you choose whether you need a power racket or a control racket. Keith then allowed us to check out two rackets on two different ends of the continuum, and we test drove his recommends. They were absolute game changers. Keith absolutely nailed my friend's playing style, and my friend ended up buying his first recommendation. RNR easily matched online retailers' prices, but provided boutique service. 10/10 would go again." Facebook - Shannon MC Jun/2015 ***** "Hands down the best store in town for running. Great customer service, super knowledgeable and helpful. Best place to get the right shoes." Yelp - Jason K. June/2015 ***** "Amazing service! The guys took my out of spec tennis racquets and made them identical. No problem. They always giving great advice and are very knowledgeable. Best place for racquet sports in Vancouver."  Yelp - Marliss T. June/2015 ***** "Just an absolutely wonderful family run and excellent service-oriented establishment for all your racquet needs.  They certainly go the second mile to give you their time and attention.  A happy shout-out to Nadya who took the time to help me try on a million tennis skirts and shirts to successfully buy 2 outfits the other week.  Prices are so reasonable that I don't bother ordering on line and prefer to go there to shop when I get my racquet restrung."Google - Dennis F. April/2015 ***** "I've been dealing with Rackets & Runners for approximately 5 years. The thing that sets them apart from other sporting good supply stores is the staff. Knowledgable, helpful, patient, and responsive.Good job!" Google - Michael W. January/2015 ***** "Friendly & knowledgeable staff take the time necessary to understand your needs and ensure you are fitted with exactly what you need. The shop always has a terrifically welcoming atmosphere." Google - Ray S. January/2015 ***** "I drove in from Abbotsford for their tennis racquet selection, but I was more impressed with the knowledge and service. Purchased 2 racquets and a bag, they strung them and I hit the road in 30 minutes. Great experience, I'll be going back. BTW, they beat the online prices easily." Google - Shayn Y. July/2014 ***** "Simply Amazing, knowledgable and generous staff! Highly Recommend." Facebook - Rachel L. July/2014 ***** "Excellent service from such a friendly team! First time visit today. Will come here for all my tennis needs from now on! ;)" Facebook - Yasmin E. July/2014 *****

"5 Stars in every regard! I big THANK YOU for the amazing service from the entire team. I felt like I am visiting friends who helped me to make some smart decisions! I really appreciatethat, am happy with my New Balance and Saucony, will come again and will whole heartedly recommend you to everyone!"

Yelp! - Desmond C. June/2014 ***** "I've only visited the store 3 times and I've been greeted with fantastic customer service each time.  All of the staff were helpful and courteous.  They took the extra mile to make the customer felt taken care of.  A pair of my new shoes started to tear after a few wears and I brought it back to the store for an evaluation.  They reviewed the defect and gave me a new pair immediately.  On any future purchases of shoes or gear, I will definitely make the trip to Rackets & Runners first before any other."
Twitter - @bellecouer May/2014 Big thank you to @Rackets_Runners for your amazing customer service, love my new #babolat, best #tennis store in #yvr Google - Shannon B. May/2014 "Got fitted here for my runners for the Sun Run and really appreciated their diligence with finding the right shoe." Facebook - Mo M. May/2014 "Just wanted to thank Keith at R&R for fantastic service and recommendations for Daria and I. Keith was very friendly, courteous and accommodating... what I would normally expect while shopping here. I've personally shopped with you folks over the years and today reminded me why I come back time and time again over the past 2 decades. We look forward to the new sticks! and we'll see you for some new shoes for Daria. Yelp! - Christoph H. Dec/2013 ***** "I rarely review on Yelp but had to with the excellent service I have received from this location. I'm looking to buy a new racket and the guy working Kevin has been nothing but helpful. I have demo'd numerous rackets and he gave the time to discuss each and how it can help my game, and explaining the effects of different strings on each. Ive almost made my decision and will be buying from them 100% the service they provide is worth any extra dollar I will have to pay as opposed to ordering online and moving forward knowing I will be trying new string types confident they will be helping with that!" A Google User Nov/2013 ***** "The people who work here really make the store. Most are family and those who aren't may as well be. They are incredibly knowledgeable  in both running and racket sports and have a good selection of the quality products you need without the junk. The are also community and customer focused and I always feel like they are doing what's best for me. I can't recommend them enough." Twitter @1dad2kids Jul/2013 "Props to stringing machine @Rackets Runners @vanopen - gr8 job, awesome service, fast. Thumbs up to transport team too!” Google - Wendy L. May/2013 ***** "You have the most supportive and inclusive running club I have ever been involved in..... and at my age that's a lot of them." Yelp! - Kenneth N. Mar/2013 **** “More than just tennis... Impressed by selection of high quality of runners, even Mizuno & Sugoi naturally. Very knowledgeable staff, this guy sure knew his stuff about compression wear, as that was what i was looking for. You won't get this from Sport Chek lol. Running wear too. You get the feeling that if you need to get shoes fitted, you’ve come to the professionals. Decent sized parking lot, Oak St. too.” Yelp! - Betty L. Feb/2013 **** “When I walked in, a nice lady offered to help me because I looked overwhelmed by all the selection. She got a few pairs for me to try and examined how I walked. That help her narrow down choices for me. In about half an hour, I came out with a good pair of shoes. When I paid, the cashier told me the person who helped me out was the owner of the store. Cool.” Google - S. Gadsby Jun/2012 ***** “Great to deal with - super informative when my wife and I were selecting our racquets.” Zagat – Jun/2012 ***** “I've been buying my athletic shoes there for decades and wouldn't go anywhere else. The staff is helpful and knows the products. I feel very comfortable coming there for advice and a good fit.” Yelp! - J.N. Jun/2012 ***** “Excellent service. Fastest pair of sneakers (or any type of shoe, at that) I've ever purchased, and with confidence. Knowledgeable staff. I took my shoes to the orthotics place afterwards, and they told me how awesome the shoes were, too. I don't buy runners very frequently, but I've purchased my last two pairs here, even instead of going South! A bit on the pricier side, but you get what you pay for; I believe their prices are certainly comparable to any other sneaker shop and they only sell the best. They offered to exchange them for me no problem if I changed my mind. The tennis clothing looked pretty nice, too, although I didn't have much time to look. Note-the owners are athletes/runners themselves, I believe, so they should know. Comes highly recommended by me! Now, if only I could make myself work out and/or wear the damn things more frequently....” Zagat – Jun/2012 ***** “Specialty racket shop with excellent selection” Yelp! - Brett C. Sep/2010 ***** “Excellent!!! Staff are friendly, very knowledgeable, helpful...If you need good tennis, volleyball, squash, or running shoes this is the place.” Yelp! - Mario M. Yelp Sep/2010 ***** “If you need tennis equipment this is THE place...very knowledgeable staff and super friendly....” Yelp! - Crazy P. Sep/2010 ***** “The staff sit on those shoe fitting stools and actually discusses what you want, need, price range, etc. I did not feel rushed. The staff is extremely friendly. I will definitely come back. Parking is easy because it is like a little strip mall next to subway.”